Welcome!

I am a certified knowledge manager who has experience in a variety of company settings including pharmaceutical, legal, and technology.

I enjoy working with companies to access the information they need for positive decision making.

 

 

 

 

I am seeking the next way I can help an organization create excellent knowledge flow throughout departments and divisions. In the past I have worked on:

• Information organization and management
• Evaluating and improving information services through systems and workflow analysis
• Reviewing Library and Information Center processes and procedures to suggest improvements and to improve efficiency
• Relationship development within the Bay Area Knowledge management community
• Managing and updating portals
• Writing articles to inform about various knowledge management and information organization subjects
• Relationship development with the Bay Area law library community
• Contract negotiation support
• Working with clients to develop knowledge management systems that work for their organizational environment
• Collaboration with staff to improve customer service
• Analyzing metrics for improved portal and information access

Introduction

Jaye A. H. Lapachet, M.L.I.S. is a knowledge manager and was, for many years, a consultant.

Prior to consulting I was a professional law librarian. I have worked in technology companies, the pharmaceutical industry, law firms and various types of libraries since 1987. I was an information management consultant for 8 years. I have set up databases and workflow systems in numerous information centers and am an expert at identifying methods of streamlining workflow. These projects have included a variety of database projects, technology implementation, training programs and department reorganizations. I enjoy metadata management and love to work on portals. I have written for internal company sites, a variety of publications, and speak at conferences. My strengths are knowledge management, out of the box thinking, metadata management and idea generation. I feel that the identification of information assets, followed by the organization and successful reuse of those information assets is critical to the ongoing success and daily efficiency of an organization as whole.

I am an APQC certified knowledge manager.

Specialties: Knowledge management, systems analysis, metadata management, workflow analysis, idea generation, out of the box thinking to generate solutions

You can find more about my professional experience on my LinkedIn page as well as materials from my presentations on my Slideshare page.